TERMS OF SERVICE
The website www.pizzarette-canada.ca is owned by PIZZARETTE-CANADA. By visiting this site, you agree to all the conditions and terms outlined below. We work hard to develop our site and update it regularly. However, errors may occur in the content of the site, whether in the texts, instructions, or any information provided on the site. We are not responsible, as our site and its content are provided for informational purposes only. It should not be used as the sole source for making decisions or lodging complaints without consulting us. We reserve the right to modify, add to, or remove content from this site (www.pizzarette-canada.ca). The prices of our products may be changed without notice. We will not be liable to you or any third party for any changes in prices or services. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we change or cancel an order, we will notify you of these changes by email, messaging, or phone. Some content, products, or services on our Pizzarette-Canada site may contain materials from third parties or direct you to other sites. We are not responsible for the content, information, images, or products provided by these third-party sites. Any claims, complaints, or questions regarding third parties should be directed to the third parties.
RETURN POLICY
You have 30 days to request a return or exchange for products purchased on our site. After this period, we can no longer offer exchanges or refunds for our products. To be eligible for an exchange or refund, your item must be in the same condition as you received it and in its original packaging. To process your request, please contact us at contact@pizzarette-canada.ca for a return authorization. Once we receive, inspect, and verify the product, we will contact you to inform you of the approval or rejection of your exchange or refund. If approved, your refund will be processed and a credit will be applied automatically to your credit card or original payment method within 20 business days. If your refund is delayed, please first check your bank account before contacting your credit card company. It may take some time for your refund to appear in your account. If you have followed all procedures and still have not received your refund, please contact us at contact@pizzarette-canada.ca. Exchanges (if applicable): We only replace items if they are defective or damaged during shipping. You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. Depending on your location, it may take some time to receive the product. We are not responsible for the time elapsed from the date of shipment until the product's arrival. You should consider using a traceable shipping service or purchasing shipping insurance. You are solely responsible for the return shipping of the product in question.